Your well-being is our priority

Responsible Gaming — A complete guide to safe and healthy gaming at Cricket168

Cricket168 believes gaming should be a source of entertainment. We want every member to play with enjoyment — in control, and within their limits.

Cricket168's Responsible Gaming Commitment
Age verification system active
24/7 Support services
Budget limit controls
18+ Strict age limit

What is responsible gaming and why it matters

When online gaming shifts from fun to stress, that is a sign something is not right. Responsible Gaming It means treating gaming purely as entertainment — not as a source of income or a way to recover losses. At cricket168, we want you to play with a smile and keep a cool head even when things do not go your way.

Online gaming is growing in popularity across Bangladesh. Many people enjoy placing cricket bets or playing slots on cricket168. However, a small number of players occasionally lose control. This page is for them — and for anyone who wants to make sure they are playing responsibly.

There is one thing cricket168 never compromises on — the mental and financial well-being of our members. That is why we do not just offer games; we provide responsible gaming tools as well.

Keep in mind: Gaming is for entertainment. Before each session, ask yourself — am I playing for fun, or for some other reason? Answer that honestly.

Recognizing the warning signs

If you notice these signs, review the responsible gaming policy.

If you recognise two or more of the following signs in yourself, please contact cricket168 customer support or place a temporary pause on your account.

Playing more in an attempt to win back money you have lost.
You want to stop playing but find that you cannot.
Hiding your gaming activity from family or friends.
Cutting back on everyday essentials to fund your gaming.
You feel restless or irritable when you are not gaming.
Sleep or meal time is being cut short because of time spent gaming.
Gaming is affecting your work, studies, or relationships.
You are taking on debt or borrowing money from others to fund your gaming.

Cricket168's Responsible Gaming Tools

Use these tools to keep your gaming experience safe and in control.

Setting deposit limits

Set your own daily, weekly, or monthly deposit limits. Lowering your limit takes effect immediately, but increasing it requires a 24–48 hour waiting period.

Session time limit

Set a time limit for how long you play in one sitting. You will receive an automatic notification when the time is up. Avoiding long sessions is key to healthy gaming.

Temporary break (cooldown)

Pause your account for 24 hours, 7 days, or 30 days. During this time, logging in or playing any games will not be possible. No questions asked.

Permanent closure (self-exclusion)

If you feel you need a long-term break, contact customer service to permanently close your account. This decision is handled with full respect.

Gaming history review

View a full history of your play time, deposits, and withdrawals. Understand your own patterns and take action if needed.

Expert support

Cricket168's trained customer support team is ready to help with responsible gaming. Reach out via live chat with any concerns.

10 tips for safe gaming

Playing responsibly at Cricket168 means playing smart. Keep these tips in mind and gaming will always be an enjoyable experience.

1
Set a budget, then play

Set a spending limit before each session and stop as soon as you reach it.

2
Do not chase your losses

Accepting a loss is not weakness — it is wisdom. Chasing losses is the most costly mistake you can make.

3
Take regular breaks

Take at least a 10–15 minute break every hour. Get up, drink some water, and stretch your legs.

4
Do not think of gaming as a source of income

Cricket168 is for entertainment. Look elsewhere for a reliable source of income.

5
Never play when you are emotional

Playing while upset, angry, or lonely increases the risk of poor decisions.

6
Do not play under the influence of drugs or alcohol

In this state, your judgement is impaired and the risk of making serious mistakes increases.

7
Make time for family and friends

Gaming is a small part of life. Family and social relationships matter more.

8
Learn the rules before you play

Try the free demo mode to practise before playing a new game.

9
Never play with borrowed money

Betting with borrowed money or funds that belong to someone else is the most dangerous habit you can develop.

10
Do not hesitate to ask for help

If you cannot resolve it on your own, reach out to cricket168 support or seek help from a professional.

How Cricket168 ensures responsible gaming

The measures in place on our platform to protect members.

Age Verification

Age verification is mandatory during registration at Cricket168. No one under 18 is permitted to open an account.

Behaviour monitoring

Unusual playing patterns are automatically detected and members are alerted when necessary.

Awareness training

Our support team is specially trained in responsible gaming and fully equipped to assist members.

Control tools

Deposit limits, session timers, cooldowns, and self-exclusion — all tools are in the member's own hands.

Real-time alerts

Automatic notifications are sent for long sessions or unusual activity.

Confidential support

All discussions about your concerns are completely confidential. No judgment — just support.

Assess yourself

Ask yourself these questions. Honest answers will point you in the right direction.

1

In the past month, was there a day when you found it difficult to go without gaming?

2

Have you ever spent more time or money on gaming than you planned?

3

Has someone close to you ever expressed concern about your gaming habits?

4

Has gaming ever come at the expense of work, sleep, or time with your family?

5

Do you feel prolonged sadness, anger, or frustration after a loss?

6

Have you ever hidden a transaction or gaming session from your family?

If you answered "yes" to two or more questions, please reach out to cricket168 customer service. We are here to help, no judgment.

If all your answers are "no", that is great — but bookmark this page anyway. Circumstances change, so stay aware.

Protection of minors

Cricket168 strictly does not provide services to anyone under the age of 18. This is not merely a legal obligation — it is our moral responsibility.

If there are children or teenagers in your home who use your phone or computer, it is worth taking a few precautions.

  • Log out of Cricket168 when you are done.
  • Never share your password with children.
  • Stay present whenever children are using your device.
  • If you have any concerns, contact cricket168 customer service right away.

Cricket168's Responsible Gaming Pledge

We are more than just a gaming platform. We believe we have a responsibility toward our members' well-being and their family life.

  • Strict age verification policy
  • Member-controlled protection tools
  • Trained support team
  • No-questions-asked self-exclusion

Frequently asked questions

Go to your account settings and navigate to the "Responsible Gaming" section to set deposit limits. You can set separate limits for daily, weekly, or monthly periods. Note that reducing a limit takes effect immediately, while increasing one takes 24–48 hours to apply.

Yes, any funds already in your account can be withdrawn during a cooldown period. Only new gameplay and deposits are paused. Contact customer service and they will assist you.

It depends on the type of self-exclusion. For a fixed-term exclusion, your account can be reactivated through customer service once the period ends. Permanent exclusions are generally not reversed. We respect this as a responsible decision.

Start by having an honest conversation with them — without judgment, and with empathy. You can point them to the cricket168 Responsible Gaming page. If needed, encourage them to seek professional support. You can also contact cricket168 customer service and we will do our best to help.

Absolutely — without responsible gaming, no business can survive long-term. cricket168 wants its members to play healthily for years to come, not suffer one big loss and walk away. This is both a matter of principle and sound business sense.

Play safe, play happy

Join Cricket168 and enjoy peace of mind with our responsible gaming tools.

বাংলা